Terms & Condition

Effective Date: [2024.12]

Welcome to WISDRUM! These Terms and Conditions (“Terms”) govern your access to and use of our website (“Website”) and services (“Services”) provided by WISDRUM (“we,” “our,” or “us”). By using our Website, you agree to these Terms. If you do not agree, please refrain from using our Website.

1. Eligibility

You must be at least 18 years old to use our Website. By accessing or using the Website, you confirm that you are 18 years of age or older. Minors under 18 may use the Website only with the consent and supervision of a parent or legal guardian.

2. Account Registration

Some features of the Website may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for any activities under your account. Please notify us immediately if you suspect unauthorized access to your account.

3. Product Information

We strive to provide accurate information about our products, including descriptions, pricing, and availability. However, errors may occur. Prices and availability are subject to change without notice. WISDRUM reserves the right to correct errors or update product information at any time.

4. Orders and Payment

  • Placing Orders: By placing an order on our Website, you make an offer to purchase products subject to these Terms. All orders are subject to acceptance by WISDRUM.
  • Payment: Payment must be made at the time of purchase. We accept [Insert Payment Methods]. By submitting payment information, you authorize us to process the transaction.

5. Shipping and Delivery

  • Shipping Fees: Shipping costs are calculated at checkout and vary based on destination.
  • Delivery Times: Estimated delivery times are provided but are not guaranteed. Delays may occur due to customs or other unforeseen factors.
  • Customs and Duties: Customers are responsible for any customs duties, taxes, or fees associated with international shipments.

6. Returns and Refunds

  • Return Policy: Returns are accepted within 30 days of receipt. Items must be unused, in original condition, and in original packaging.
  • Return Process: Contact our customer service at service@winsdrum.com to initiate a return. Return shipping costs are the customer’s responsibility unless the product is defective.
  • Refunds: Refunds will be issued to the original payment method once the returned item is received and inspected.

7. Intellectual Property

All content on the Website, including text, images, graphics, and trademarks, is owned by or licensed to WISDRUM and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. Prohibited Activities

You agree not to:

  • Use the Website for illegal or unauthorized purposes.
  • Interfere with the Website’s security or functionality.
  • Violate any applicable laws or regulations.

9. Limitation of Liability

WISDRUM is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or our products. In jurisdictions that do not allow exclusions or limitations of liability, our liability will be limited to the fullest extent permitted by law.

10. Privacy Policy

Your use of the Website is also governed by our [Privacy Policy], which details how we collect, use, and protect your information.

11. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the Website after modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of China. Any disputes arising from these Terms or your use of the Website will be resolved exclusively in the courts of China.

13. Contact Us

For questions or concerns about these Terms, please contact us at service@winsdrum.com.

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