Cooperation Policy and Guidelines

Effective Date: [2024.12]

At WISDRUM, we value collaboration and partnerships that align with our mission to deliver high-quality kitchen and bathroom solutions to our customers worldwide. This Cooperation Policy outlines the principles, guidelines, and expectations for businesses, suppliers, distributors, and other partners working with WISDRUM (“we,” “our,” “us”).

1. Scope of Cooperation

We welcome partnerships in the following areas:

  • Distribution: Collaboration with distributors to expand WISDRUM’s product availability.
  • Retail: Partnerships with retailers to bring our products to local and international markets.
  • Suppliers: Sourcing high-quality materials and components for our products.
  • Marketing Affiliates: Engaging in co-branded campaigns and promotional activities.
  • E-commerce Platforms: Working with online marketplaces to enhance product visibility.

2. Partner Eligibility

To ensure successful partnerships, potential partners must meet the following criteria:

  • Reputation: Maintain a positive and professional reputation in the market.
  • Compliance: Adhere to all applicable laws, regulations, and ethical business practices.
  • Capacity: Demonstrate the capability to fulfill partnership obligations effectively.
  • Alignment: Share similar values and commitment to quality, innovation, and customer satisfaction.

3. Cooperation Terms

The specific terms and conditions of each partnership will be outlined in a formal agreement. Key areas covered include:

  • Responsibilities: Clearly defined roles and responsibilities for each party.
  • Payment Terms: Agreed-upon pricing, payment schedules, and payment methods.
  • Duration: The length of the partnership and any renewal terms.
  • Termination: Conditions under which the partnership may be terminated by either party.

4. Partner Responsibilities

All partners are expected to:

  • Conduct business ethically and transparently.
  • Adhere to WISDRUM’s branding and product guidelines.
  • Communicate regularly and provide timely updates.
  • Ensure the confidentiality of any proprietary information shared during the partnership.

5. WISDRUM Support

We are committed to supporting our partners by providing:

  • Training and Resources: Access to product training, marketing materials, and sales support.
  • Dedicated Contact: A designated point of contact to assist with partnership-related inquiries.
  • Promotional Activities: Opportunities for joint marketing campaigns and events.
  • Technical Assistance: Guidance on product installation, maintenance, and customer service.

6. Conflict Resolution

In the event of a dispute, both parties agree to:

  • Engage in good-faith negotiations to resolve the issue amicably.
  • Seek mediation or arbitration before pursuing legal action, unless otherwise stated in the partnership agreement.

7. Compliance and Ethics

All partners must comply with:

  • Anti-Bribery Laws: Avoid any form of bribery, corruption, or unethical practices.
  • Environmental Standards: Support sustainable and environmentally friendly practices.
  • Labor Practices: Ensure fair treatment of employees and compliance with labor laws.

8. Termination of Cooperation

Partnerships may be terminated by either party under the following conditions:

  • Breach of agreement terms.
  • Non-compliance with laws or ethical standards.
  • Insolvency or financial instability.
  • Mutual agreement to end the partnership.

9. Contact Us

For inquiries or proposals regarding partnerships, please contact us:

Email: service@winsdrum.com
Phone: +86 400 8288 633    +86 0757 8626
Address: Room 804-805, Flat 2, Jiabang Guojin Center, No. 1 Shilong South Road, Guicheng Street, Nanhai District, Foshan City, Guangdong Province, P.R.China

At WISDRUM, we believe that strong partnerships are the foundation for mutual success. We look forward to collaborating with like-minded organizations to create value and drive innovation in the kitchen and bathroom industry.

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